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Why user experience matters with website design

The online user experience has changed dramatically over the past decade. Ten years ago, some business owners never thought they would need a website. Now, no matter whether you run a cake store or a consultancy firm, an online site is a must. 

There has also been a clear shift in terms of what matters when building a website. It is not just about creating a website that looks good. Your website needs to be useful, optimised for search engine use, and it needs to provide an incredible user experience. Continue reading to discover everything you need to know.

What is user experience?

UX relates to the overall experience a person has when they are using your website, from the moment they land on your homepage to the final action they take on your site. 

Why is user experience so important when it comes to website design?

A good UX is critical because it makes sure that your website is fulfilling the needs of the user. It aims to provide a positive experience that will ensure that users are loyal to your brand. 

Think about how frustrated you feel when you visit a website on your smartphone, only to be met with a web page that is incredibly difficult to use and read. You can’t click on the icons, and you need to scroll for several minutes in order to get to the bottom of the page. This can be enough to make you hit the back button and look elsewhere. This is a poor user experience, and it can cause great harm in terms of how your brand is viewed and your conversion rates.

User experience also makes a difference because it helps people to stay on your website for longer. This offers a lot of benefits. The longer someone is on your website, the more likely they are to convert.

Not only this, but user experience consequently offers benefits in terms of SEO. If people leave your website quickly because the user experience is poor, your bounce rate is going to be high. This is something that will impact your standings in the search engine result pages. Google will view this as a negative and you will find yourself dropping down the rankings. On the flip side, if you offer a great user experience, this can help your site to triumph over the rest.

Final words on why user experience matters with website design 

As you can see, UX plays a critical role when it comes to the success of a website today. If your website is not easy to use and does not offer a pleasing experience, not only will users get frustrated, but it is going to hurt your search engine ranking as well. This is why you need to do everything to make sure that your site offers an exciting, enjoyable, and easy experience for your users. You can work with a website design company to achieve this if you don’t know how to do so yourself. 

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